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Terms & Conditions

Last updated: 3 October 2026

On this page

  1. Our services
  2. Website content is general information
  3. Your responsibilities
  4. Fees
  5. Communications
  6. Intellectual property
  7. Links to other websites
  8. Limitation of liability
  9. Privacy
  10. Governing law
  11. Changes and contact

These Terms govern your use of this website and the services offered by CLAIM NITI ("CLAIM NITI", "we", "us"). By using the website you agree to them. If you do not agree, please do not use the website.

Our services

CLAIM NITI provides claims assistance, documentation support and financial education. In particular:

  • CLAIM NITI is not an insurance company. Insurance advisory, where offered, is provided by individually licensed advisors.
  • Any decision on a claim, transmission, refund or payout is made by the insurer, company, registrar, depository, fund house or authority concerned. We do not and cannot guarantee any outcome or timeline.
  • Personalised investment advice or stock-specific recommendations are given only where CLAIM NITI or the advisor holds the registration that the law requires.

Website content is general information

Articles, explainer videos and other content on this website are for general understanding only. They are not legal, tax or investment advice and should not be relied on as such for your specific situation. Investments in securities and mutual funds are subject to market risks; read all scheme-related documents carefully.

The characters and stories in our animated videos are fictional and are used only to illustrate common situations.

Your responsibilities

  • Give accurate and complete information, and only genuine documents.
  • Make sure you are entitled to pursue the matter, for example as the policyholder, nominee, legal heir or with their written authority.
  • Keep us informed of any changes, and of any communication you receive directly from the insurer, company or authority.
  • Do not misuse the website, attempt to disrupt it, or submit false or automated enquiries.

Fees

The first conversation about your situation carries no obligation. If a matter involves fees, they will be explained to you and agreed in writing before any paid work begins.

Communications

By submitting an enquiry you agree that we may contact you about it by phone, WhatsApp, SMS or email. You can ask us to stop at any time.

Intellectual property

The website's text, design, illustrations, animations and logo belong to CLAIM NITI or its licensors. You may view and share pages for personal, non-commercial use. Any other copying or reuse needs our written permission.

Links to other websites

We link to official websites such as those of IRDAI, SEBI and the IEPF Authority for your convenience. We are not responsible for their content or availability.

Limitation of liability

We take care to keep the information on this website accurate and current, but we do not warrant that it is complete or error-free. To the extent permitted by law, CLAIM NITI is not liable for any loss arising from reliance on general website content, or from decisions taken by third parties such as insurers, companies or authorities.

Privacy

Our Privacy Policy explains how we handle your personal data.

Governing law

These Terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts in India.

Changes and contact

We may update these Terms from time to time; the date above shows the latest version. Questions? Contact us through the form on our Contact page.

Questions about this page?

We're happy to explain anything here in plain language.

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Disclaimer: CLAIM NITI provides claims assistance, documentation support and financial education. CLAIM NITI is not an insurance company; insurance advisory, where offered, is provided by individually licensed advisors. Information on this website is for general understanding and is not investment advice. Investments in securities and mutual funds are subject to market risks; read all scheme-related documents carefully. Outcomes of any claim depend on the relevant authority, insurer or company, and are not guaranteed.

© 2026 CLAIM NITI. All rights reserved.

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